About us

Our website address is: https://marketads9.com/get-help/. Kamala Krishna LLC is a US-based provider of paid IT , Email Login Password and Web Technology support services.

Company Address-
250 Woodbridge Center Drive
07095
woodbridge
USA

Email – support@marketads9.com

Comments

Kamala Krishna LLC does not offer public comments on our service pages. Any form submissions, including contact or support requests, collect the data shown in the form fields (Name, Email, Phone, Issue Description) and the visitor’s IP address and browser user agent string to help prevent spam and ensure compliance. This data is solely used to initiate and provide the requested technical support service.

Media

If you upload images or screenshots to us during a support session, such as to illustrate a technical issue, these files are strictly for diagnostic purposes. We strongly recommend you avoid uploading images with embedded location data (EXIF GPS) or any sensitive personal data. Files are deleted from our servers shortly after the support ticket is resolved.

Cookies

We use necessary cookies to ensure our website functions correctly and to process your support request.

  • Essential Cookies: If you submit a form on our site, you may opt-in to saving your name, email address, and issue details in cookies. These are for your convenience so that you do not have to fill in your details again when you submit another request. These cookies will last for a maximum of 30 days.
  • Session Cookies: If you visit our checkout or payment pages, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • Tracking/Analytics Cookies: We set up cookies to track website usage for performance, conversion optimization, and marketing purposes (Google Ads and Meta Ads). These cookies last for a duration of up to one year.

 

Embedded content from other websites

Articles or support guides on this site may include embedded content (e.g., videos from YouTube, images, articles from official vendor sites). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content. Kamala Krishna LLC is not responsible for the privacy practices of these external sites.

Who we share your data with

We share your data only when necessary to conduct our business and provide your requested service:

  • Payment Processors: Your payment details are securely shared with our third-party payment gateway to complete transactions.
  • Legal & Compliance: If we are obliged to do so for administrative, legal, or security purposes (e.g., law enforcement requests).
  • Analytics Providers: We share anonymized traffic data with Google Analytics and our advertising platforms (Google Ads, Meta Ads) for performance analysis and optimization.

How long we retain your data

We retain your data for the minimum period necessary to provide services, manage billing, and comply with legal requirements:

  • Support Requests (Forms/Chat): The communication and metadata are retained for five years for customer service, warranty, and record-keeping purposes.
  • Billing Records: Financial transaction data is retained for seven years to comply with US tax and administrative requirements.

What rights you have over your data

If you have initiated a support request or paid for our services, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes (e.g., payment and refund records).

Where your data is sent

Visitor data collected via forms, chat, and other support channels may be checked through an automated spam and fraud detection service. Data is processed and stored on secured servers located within the United States.

We have expertise in providing professional services and assistnce with Email Login Password Access